How did our client's Google Maps rating increase from 2.8 to 4.1 in less than a month?
Online reviews play a huge role in the success of businesses, especially on Google Maps.
One of our clients had a very low rating of 2.8 on Google Maps, which made it harder to attract new customers. But after subscribing to our smart package, things changed significantly. In less than a month, their rating jumped to 4.1! 😲
How did this quick change happen?
The key to our package is how we handle both negative and positive reviews:
First, we ask the customer about their satisfaction level.
✅ If they are happy, we direct them to the Google Maps review page to leave a positive review.
❌ If they are not satisfied, we send them to a special page where they can explain their dissatisfaction, along with providing their contact details.
This way, we make it easier for satisfied customers to leave positive reviews on Google Maps, while handling unhappy customers’ feedback privately between them and the business owner. This doesn’t just improve the overall ratings but also provides an opportunity to identify and solve issues, helping improve the service continuously.
What value did our client gain?
A big increase in positive reviews and a deeper understanding of customer needs and expectations.
And that's not all! We provide cards, stands, and stickers equipped with advanced technologies like NFC and QR to make the review process quick and easy.
If you want to improve your business ratings quickly and effectively, contact us now and discover how our smart package can make a real difference! ✨📈
