Customer Satisfaction Index Plan (Annual Subscription)

Mojarib Smart Solutions for Customer Satisfaction – Integrated System

Are you losing customers because you don't know their opinion? Collect their real feedback in seconds and change your customer experience for the better! Mojarib Smart Solutions is an integrated system combining technology and simplicity to improve customer experience and satisfaction quickly.

Package Components & System 📦

• Smart Devices: Includes (Smart Stands, NFC Cards, QR Stickers) to collect feedback from anywhere.
• Dynamic Links: Online Forms surveys sendable via SMS, WhatsApp, Email, or Social Media.
• Tech Integration: API support for data management and integration with your internal systems.

How It Works 📲

1. Place the (Stand, Card, or Sticker) in various spots facing customers.
2. The customer scans the QR code or taps their phone on NFC.
3. The survey opens, and they share feedback instantly.
4. Monitor results directly on the platform and analyze by branch, product, or service.

Package Features & Analytics 📊

• Collect customer opinions easily and rapidly.
• Understand strengths and weaknesses to effectively improve products and services.
• Accurate analytics by branches and employees to support smart decision-making.
• Multi-support for branches, levels, and languages for a seamless experience.

Flexibility & Control ⚙️

• Edit surveys easily without reprinting or reprogramming devices.
• Improve customer experience and boost satisfaction based on real data.

Start now and get actual data that helps you improve every customer experience!